For facilities
Reliable GP services for aged care facilities.
Lancaster Aged Care provides medical services to residential aged care facilities across Melbourne’s western metropolitan region. Our practical model is built around reliability, continuity, local doctors and responsive support throughout the year.
Facility partnerships
A trusted medical partner for aged care facilities.
Facilities need medical coverage they can rely on. Lancaster Aged Care provides responsive GP services throughout the year while maintaining continuity for residents, families and facility staff.
- Local FRACGP doctors Doctors within the organisation are Fellows of the Royal Australian College of General Practitioners.
- Year-round support model Coverage can include weekends, public holidays, holiday periods and annual leave periods.
- Multi-GP cross-cover Facilities are not dependent on one doctor when a resident’s usual GP is unavailable.
- Capacity for new residents Support is available for new admissions, residents without a regular GP and facilities seeking additional GP coverage.
Why facilities partner with Lancaster Aged Care
Reliable attendance
Regular GP attendance gives residents ongoing medical care and gives facility teams a clearer pathway for routine reviews, changing health needs and follow-up.
Responsive urgent review
Same-day reviews can often be arranged for urgent clinical concerns. Because many doctors live locally, urgent assessments may be available after consulting hours when clinically required.
Continuity with backup
Residents can continue seeing their usual GP, while the facility benefits from organisational support and cross-cover when that doctor is away.
Coverage built around residents, staff and facility workflow
- New admissions New resident assessments can be arranged so residents enter the facility with a clearer medical plan.
- Residents without a GP Lancaster can support residents who do not currently have a regular general practitioner.
- Additional GP coverage Facilities can request extra medical support where existing arrangements are stretched or changing.
- Weekend and holiday periods Support can be discussed for weekends, public holidays, holiday periods and annual leave periods.
- Multidisciplinary coordination Doctors can liaise with hospitals, specialists, pharmacists, allied health providers, families and care teams.
Facility services
Services provided
Routine GP reviews
Scheduled medical reviews for registered residents, with review timing shaped around resident needs, facility workflow and doctor availability.
New resident assessments
Initial assessments for new admissions, residents transferring care or residents who need a clearer medical baseline after entering care.
Acute medical reviews
Responsive review for changing symptoms, acute clinical concerns and resident deterioration, with telehealth used where clinically appropriate.
Chronic disease and medication care
Support for chronic disease management, medication reviews, pathology follow-up and regular clinical monitoring.
Advance care and palliative planning
Advance care planning, family conferences, palliative care, goals-of-care discussions and support for complex decision-making.
Dementia, behaviour and care planning
Dementia care, behavioural symptom management, multidisciplinary care planning and liaison with hospitals, specialists and allied health providers.
Reliable. Responsive. Local.
Lancaster Aged Care is dedicated to high-quality medical care for aged care residents and practical support for facility staff throughout the year.
Request facility support
Send your facility details and the Lancaster team can discuss current GP arrangements, new admissions, weekend and public holiday coverage, additional GP support, telehealth and longer-term medical partnership options.